Refund and Returns Policy
Welcome to sereneshop, and thank you for shopping with us. This Refund and Returns Policy outlines the terms and conditions under which you may return or exchange a product.
User Responsibilities
As a customer, you are responsible for:
- Reading and understanding our Refund and Returns Policy before making a purchase.
- Providing accurate and complete information when making a return or exchange.
- Returning products in their original condition, with all original packaging and accessories included.
Website Rules
By using our website, you agree to:
- Comply with all applicable laws and regulations.
- Not use our website for any unlawful or unauthorized purpose.
- Not attempt to hack or compromise the security of our website.
Refund and Returns Process
To initiate a return or exchange, please contact us at [email protected] or call us at +1(806)737-9486. Please provide your order number, reason for return, and a detailed description of the issue.
Refund and Returns Policy Details
We offer refunds and exchanges within 30 days of delivery. Refunds will be issued in the original payment method. Please note that shipping costs are non-refundable.
Address
For any inquiries or returns, please contact us at:
sereneshop
123 Main St, Anytown, USA 12345
Disclaimer
sereneshop reserves the right to modify or update this Refund and Returns Policy at any time without notice. By using our website, you agree to be bound by the terms and conditions of this policy.
Please note that this policy is subject to change, and it is your responsibility to review it regularly.